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Payment Policies

Payment Security

Our online merchant checkout system uses Secure Sockets Layer (SSL) technology. Web Browsers identify the SSL and encrypts customer sensitive payment information prior to sending it over the web to our merchant processing system. The SSL authenticates the identity of our site and descrambles customer encrypted data for processing. The merchant gateway does not grant us access to any customer card information at any time.

Payment Methods

StormwaterONE accepts Visa, MasterCard, and American Express credit card payments. We also process invoices for those who prefer or are required to pay by check.

Course Withdrawal/Refund Policy

If a customer is not completely satisfied with a StormwaterONE course, please contact Customer Support by calling 877-25-SWPPP, or via email at [email protected], within thirty (30) days of the purchase to receive a full refund. Refunds are not provided once a student has accessed a final examination for a purchased course. Refunds will be processed through StormwaterONE, LLC within ten (10) business days from the date of notification of withdrawal.  Actual fund recovery is subject to your crediting agency and may take longer depending on the customer's agreement with that creditor. Students who withdraw from a course are still obligated to all applicable parts of the student agreement (Section 5, 6, 7, 8, 9, 10, 11 & 12).

Termination Policy

Students may be terminated from the program without the right to any refund of any fees previously paid, if they engage in any deceptive activities such as replicating certificates, falsifying user information, or pirating copyrighted materials.

"I needed to renew my CESCL card that was due to expire in a few months and I knew I wouldn't have a chance then. I took a period of relative downtime and was able to renew my card from my work desk. Material was well presented and discussed the real world elements of CESCL inspection and not hours of permit review. I will recommend it for any person looking to renew their CESCL."

Rating: 5.0 / 5.0

Robert H., WHPacific
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